Webstatus Support

How does it work?
The Webstatus survey is designed so that it will appear once per unique visitor over a 30 day period. Whether you choose to participate in the survey or not, it stores a cookie in the browser that you use. The cookie prevents the survey appearing again within a 30 day period.

The survey will appear again if you access the site from another browser or computer.
 
Why is the survey appearing several times?
Your browser may be set to not allow cookies to be saved or that cookies will be deleted upon exit of the tab or browser. Therefore the survey will appear again. 

How do I stop the survey appearing more than once?
The most common cause is that the browser is set to"high security" and may not allow cookies to be saved from any site. To change this, simply go into your browser settings. Each browser has different way to do this. 

How can I answer the survey a second time?
If for any reason you accidentally clicked out of the survey when it first appeared or maybe you want to complete the survey later instead of now then you can do the following to see the survey again.

1) Use a different browser

2) Open the link in a"private browsing window / incognito window".

3) Clear your cookies.

If for some reason any of the above does not solve your problem or you are experiencing further issues with the Webstatus survey, please feel free to drop Sarah Maher a line for further support. You can reach her at the following email address: sma@userneeds.com