We have found the data collated and provided by Userneeds to be of enormous benefit for us in the redesign of our web presence.

ITT

"To remain competitive in the education sector we need to be able to respond to the needs / behaviors of prospective students and meet the demands of our current students. Userneeds has helped us identify our strengths and weaknesses using targeted questionnaires.

 

Our site redesign and navigation, launched in December 2013 is a direct result of the data collated and analyzed by Userneeds over two periods in 2013.  A very important piece of the analysis was the comments/improvements feedback. This gave us tailored data allowing us to re-modify our site accordingly.

 

The professional one to one approach from the team at Userneeds  has made the breakdown of information and analysis easy to understand, including the convenience of regular email and phone contact.

 

We would highly recommend Userneeds as the vehicle for streamlining and modifying your web presence so as to meet your customer needs."