Problems with the e-mail invitation

I can see neither images nor the link in the invitation
If you cannot see the image and/or the link to the survey in the actual invitation e-mail, it is probably because your e-mail programme has blocked the images. Try right-clicking the small red cross and then click on "retrieve images", or try clicking on the message at the top of the e-mail, where it is written that certain information has been blocked.

Why have I not received any survey invitations?
If you use a hotmail.com account, then e-mails from Userneeds can end up in your junk or spam mail. It is therefore important to add Userneeds to the list of senders you trust. Otherwise you risk the questionnaire invitations we send you ending up in your junk or spam file and you will not be able to see if you have won one of our prizes.

Question not answered?
If you did not get the answers you were looking for, please write to us on info@userneeds.ie. Please send the relevant invitation e-mail if you have a problem with a survey. A screenshot or similar can often help us find the cause of the problem so that we can help you quickly.